Privacy Policy
Privacy Policy
At Apparelcast, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we use it.
Information We Collect:
- Personal details: Name, email, phone number, shipping address.
- Order information: Items purchased, payment details, delivery preferences.
- Website activity: Browsing behavior, preferences, and analytics data.
How We Use Your Information:
- To process and fulfill orders.
- To communicate about your orders and respond to enquiries.
- To improve our website, products, and customer experience.
- For marketing purposes, only with your consent.
Sharing Your Information:
We do not sell your data. We may share information with our trusted suppliers, payment processors, or delivery partners only to complete your order.
Your Rights:
You can request access, correction, or deletion of your personal data at any time by contacting us at privacy@apparelcast.shop.
Security:
We take all reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Returns & Refunds Policy
At Apparelcast, we want you to love every purchase. If you are not satisfied, please review the following:
Eligibility for Returns:
- Items must be unused, unwashed, and in original condition.
- Returns must be made within 14 days of delivery.
Non-Returnable Items:
- Gift cards, sale items, or personalized/custom products (if applicable).
How to Return:
1. Contact us at returns@apparelcast.shop with your order number and reason for return.
2. Pack the item securely in its original packaging.
3. Ship it back to our Johannesburg address (we can provide a shipping label if requested).
Refunds:
- Once your return is received and inspected, we will process a refund to your original payment method within 5–7 business days.
- Shipping costs are non-refundable, except in cases of damaged or incorrect items.
Exchanges:
If you would like an exchange, please contact us (returns@apparelcast.shop) to arrange availability and shipping.
Terms & Conditions
By using the Apparelcast website or purchasing from us, you agree to the following:
1. General:
All content on the website, including product descriptions and pricing, is for information purposes only and subject to change.
2. Orders & Payments:
- All orders are subject to stock availability.
- Payments are securely processed through our chosen payment gateway.
3. Delivery & Risk:
- Risk passes to the customer once items are delivered to the courier.
- We are not responsible for delays caused by courier services or events beyond our control.
4. Returns & Refunds:
Please refer to our Returns & Refunds Policy for detailed instructions.
5. Intellectual Property:
All content, branding, and materials on this website are the property of Apparelcast and may not be reproduced without permission.
6. Limitation of Liability:
Apparelcast is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
7. Governing Law:
These terms are governed by the laws of South Africa, and any disputes will be resolved under South African jurisdiction.
By using our website and services, you confirm that you have read and understood these Terms & Conditions.
At Apparelcast, your privacy is important to us. We are committed to protecting your personal information and being transparent about how we use it.
Information We Collect:
- Personal details: Name, email, phone number, shipping address.
- Order information: Items purchased, payment details, delivery preferences.
- Website activity: Browsing behavior, preferences, and analytics data.
How We Use Your Information:
- To process and fulfill orders.
- To communicate about your orders and respond to enquiries.
- To improve our website, products, and customer experience.
- For marketing purposes, only with your consent.
Sharing Your Information:
We do not sell your data. We may share information with our trusted suppliers, payment processors, or delivery partners only to complete your order.
Your Rights:
You can request access, correction, or deletion of your personal data at any time by contacting us at privacy@apparelcast.shop.
Security:
We take all reasonable steps to protect your information, but no method of transmission over the internet is completely secure.
Returns & Refunds Policy
At Apparelcast, we want you to love every purchase. If you are not satisfied, please review the following:
Eligibility for Returns:
- Items must be unused, unwashed, and in original condition.
- Returns must be made within 14 days of delivery.
Non-Returnable Items:
- Gift cards, sale items, or personalized/custom products (if applicable).
How to Return:
1. Contact us at returns@apparelcast.shop with your order number and reason for return.
2. Pack the item securely in its original packaging.
3. Ship it back to our Johannesburg address (we can provide a shipping label if requested).
Refunds:
- Once your return is received and inspected, we will process a refund to your original payment method within 5–7 business days.
- Shipping costs are non-refundable, except in cases of damaged or incorrect items.
Exchanges:
If you would like an exchange, please contact us (returns@apparelcast.shop) to arrange availability and shipping.
Terms & Conditions
By using the Apparelcast website or purchasing from us, you agree to the following:
1. General:
All content on the website, including product descriptions and pricing, is for information purposes only and subject to change.
2. Orders & Payments:
- All orders are subject to stock availability.
- Payments are securely processed through our chosen payment gateway.
3. Delivery & Risk:
- Risk passes to the customer once items are delivered to the courier.
- We are not responsible for delays caused by courier services or events beyond our control.
4. Returns & Refunds:
Please refer to our Returns & Refunds Policy for detailed instructions.
5. Intellectual Property:
All content, branding, and materials on this website are the property of Apparelcast and may not be reproduced without permission.
6. Limitation of Liability:
Apparelcast is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
7. Governing Law:
These terms are governed by the laws of South Africa, and any disputes will be resolved under South African jurisdiction.
By using our website and services, you confirm that you have read and understood these Terms & Conditions.